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Product Description
Product Information
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Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
By
William Byham
(Author)
,
Jeff Cox
(Author)
,
William C Byham
(Author)
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Features
Title
: Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
Author
: William Byham
Publisher
: Ballantine Books
ISBN
: 0449002829
EAN
: 9780449002827
Binding
: Paperback
Number Of Pages
: 224
Language
: English
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